Arezzo is a city committed to making travel easy, safe, and accessible for everyone. Many museums, churches, and cultural spaces have step-free access, along with reserved parking and dedicated transport services for people with disabilities.
ZTL access
Access to Arezzo’s ZTL (Limited Traffic Zone) for vehicles with a European Disabled Parking Permit (CUDE) is allowed after registering the vehicle via the toll-free number 800 21 11 55.
You only need to provide the license plate number, entry time, and CUDE details.
If you are unable to submit the communication in advance, transit is still permitted as long as you report it within the following 48 hours.
Taxi
RADIO TAXI AREZZO SERVICE
24-hour service
Bookings: +39 0575 382626
The taxi dispatch has a fixed stand in front of the railway station (FS), in Piazza della Repubblica, Arezzo.
“AMICO” TAXI service
Taxi equipped for people with disabilities. Fares calculated only by taximeter (no additional costs). Available by reservation.
Bus
To use accessible bus services, contact the dedicated service by booking 48 hours in advance via the toll-free number 800 14 24 25 or through the Autolinee Toscane website. Most of the new urban and intercity buses in Arezzo are equipped with electric ramps and dedicated spaces to allow wheelchair users to board safely.
Visit the Autolinee Toscane website
Train
For rail travel, you can book a reserved seat and assistance for boarding and alighting by calling the number of your train operator:
• REGIONAL TRAINS (LFI/TFT)
Arezzo – Pratovecchio Stia (Casentino)
the stations equipped with lifting platforms are Arezzo, Subbiano, Bibbiena Corsalone, and Bibbiena;
Arezzo – Sinalunga (Val di Chiana)
most trains are equipped with a ramp; when you phone to request the service you will be informed of the departure times that allow you to use a suitable train.
– booking at least 24 hours in advance
– toll-free number 800 10 04 03
For more information visit the LFI website
• TRENITALIA
POP / Rock / Jazz regional trains
these are low-floor trains; boarding is nearly level, so assistance is not required or is minimal (mobile ramp on request).
Intercity and High-Speed trains
boarding always requires support from the Sala Blu RFI service with ramp or lift.
– booking at least 12 hours in advance (24 hours for unstaffed stations)
– toll-free number 800 90 60 60 (free from landlines in Italy)
– from mobile or abroad: +39 02 32 32 32
For more information visit the TRENITALIA website
Arezzo Station
ACCESSIBILITY
Accessibility at Arezzo station is ensured by visual and audio passenger information systems, accessible toilets, and assistance to reach the platforms via step-free routes with ramp for platforms 1 and 1 North, and elevators for platforms 2 to 5 (operating from 6:00 to 23:00).
TACTILE PATH
The station also has a tactile path that allows you to reach the platforms from the main entrance.
RAISED PLATFORM
The raised platforms at Arezzo station (tracks 1–5) provide direct, safe access to many low-floor regional trains.
ASSISTANCE POINT
Support staff are located at the main entrance of the railway station (Piazza della Repubblica).
Assistance includes:
– escort from the meeting point to the platform;
– use of elevators or step-free routes;
– mobile ramp or lift for boarding/alighting.
Public restrooms
The following Discover Arezzo Tourist Information offices provide accessible restrooms suitable for people with motor disabilities:
Infopoint Logge Vasari
via Giorgio Vasari 13
Infopoint Emiciclo
Piazza Emiciclo Giovanni Paolo II
Museums and monuments
Many of Arezzo’s museums and monuments are free of architectural barriers and offer routes designed for visitors with mobility difficulties.
Museums offer free priority admission for visitors with disabilities
* free admission also for one companion where stated in the disability certificate
BASILICA OF SAN FRANCESCO & PIERO DELLA FRANCESCA FRESCOES
Piazza San Francesco
– Step-free access from Piazza San Francesco
– Accessible restrooms for people with disabilities
– Video guides in Italian Sign Language (LIS) and with subtitles
– Free admission for visitors with disabilities*
NATIONAL MUSEUM OF MEDIEVAL AND MODERN ART
Via San Lorentino, 8
– Historic building fully accessible
– Accessible restrooms for people with disabilities
– Audioguides
– Free admission for visitors with disabilities*
GAIO CILNIO MECENATE NATIONAL ARCHAEOLOGICAL MUSEUM & ROMAN AMPHITHEATRE
Via Margaritone, 10
– Accessible museum and archaeological area
– Restrooms for people with disabilities
– “Guida Abile” (easy-to-read texts)
– Free admission for visitors with disabilities*
CASA VASARI MUSEUM
Via XX Settembre, 55
– Listed historic building; limited access to upper floors
– Video guides in LIS and with subtitles
– Free admission for visitors with disabilities*
OROAUTORE MUSEUM
Via Giorgio Vasari, 2
– Accessible ground floor
– Multimedia panels, clear texts
– Restrooms for people with disabilities
– Free admission for visitors with disabilities*
CASA PETRARCA
Via dell’Orto, 28
– Partial accessibility. Ground floor, but steps at the entrance
– Free admission for visitors with disabilities*
“I COLORI DELLA GIOSTRA” MUSEUM
Piazza della Libertà
– Partial accessibility. Ground floor, but steps at the entrance
– Multimedia video supports
– Free admission for visitors with disabilities*
MEDICEAN FORTRESS
Viale Bruno Buozzi
– No architectural barriers
– Restrooms for people with disabilities
– Free admission for visitors with disabilities*
MUNICIPAL GALLERY OF CONTEMPORARY ART
Piazza San Francesco, 4
– Fully accessible
– Restrooms for people with disabilities
– Free admission for visitors with disabilities*
PALAZZO DI FRATERNITA MUSEUM
Piazza Grande
– Few architectural barriers. Elevator to the first and second floors
– Accessible educational activities on request
– Free admission for visitors with disabilities*
MUDAS – DIOCESAN MUSEUM OF SACRED ART
Piazza Duomo, 1
– Limited architectural barriers
– Restrooms for people with disabilities
– Simplified texts and high-legibility captions
– Free admission for visitors with disabilities*
MUMEC – MUSEUM OF COMMUNICATIONS TECHNOLOGY
Via Ricasoli, 22
– Limited architectural barriers. The museum is almost entirely visitable even by visitors with reduced mobility
– Restrooms for people with disabilities
– Tactile and multimedia panels
– Free admission for visitors with disabilities*
IVAN BRUSCHI HOUSE MUSEUM OF ANTIQUES
Corso Italia, 14
– Partial accessibility. Elevator available but steps at the entrance
– Free admission for visitors with disabilities*
CATHEDRAL OF SAINTS PETER AND DONATUS
Piazza Duomo, 1
– No architectural barriers
– Partial tactile information panels
BASILICA OF SAN DOMENICO
Piazza San Domenico
– No architectural barriers
Accommodation
In the city of Arezzo and its valleys there are several properties offering accommodation accessible to people with motor disabilities, with rooms and facilities designed to ensure comfort, independence, and safety during your stay. Although other properties also describe themselves as “accessible”, this list includes only those that explicitly state the presence of rooms and/or bathrooms equipped for people with motor disabilities.
Important note:
The information provided comes from the official websites of the properties and from portals specializing in accessible tourism. We recommend checking directly with the property the availability and features of the accessible rooms or bathrooms to ensure they fully meet your personal needs.
Arezzo (city)
A POINT AREZZO PARK HOTEL
Località Battifolle, Arezzo
– 4-star hotel
– Rooms accessible to guests with motor disabilities, with adapted bathrooms featuring walk-in showers and grab bars
– Step-free access, direct elevator access to floors, and reserved parking
apointhotelsresorts.com
IL GENTILUOMO HOTEL & SPA
Località San Giuliano, 1/A, Arezzo
– 4-star hotel
– Rooms accessible to guests with motor disabilities
– Wheelchair access and level interior routes
hotelgentiluomo.com
B&B HOTEL AREZZO
Via Einstein, 4, Arezzo
– 3-star hotel
– Rooms accessible to guests with motor disabilities; bathrooms with grab bars, emergency pull cord, and lowered sink
– Barrier-free common areas and elevator to floors
hotel-bb.com
HOTEL PIERO DELLA FRANCESCA
Via Romana, 20–22, Arezzo
– 3-star hotel
– Rooms accessible to guests with reduced mobility
– Elevator to floors and facilitated services
hotelpierodellafrancesca.it
GARDEN HOTEL
Località Battifolle, 36/B, Arezzo
– 3-star hotel
– Accessible rooms with adapted bathrooms featuring walk-in shower, grab bars, lowered sink, and emergency pull cord
– Accessible common areas and internal elevator
gardenhotelarezzo.it
RESIDENCE LE CORNIOLE – APARTHOTEL
Viale Michelangelo, 142, Arezzo
– Apartments accessible to guests with motor disabilities, with elevator and step-free access
lecorniole.it
Valdichiana
CASA VACANZE I GIRASOLI
Selve di Sotto, 89/C – Località Croce, Lucignano (AR)
– Property specialized in accessible tourism, managed by AISM
– Fully accessible rooms and bungalows with adapted bathrooms, level-entry shower, and grab bars
– Barrier-free property, pool with lift, and level internal paths
igirasoli.ar.it
HOTEL VILLA MARSILI
Viale Cesare Battisti 13 – Cortona (AR)
– 4-star hotel
– Rooms accessible to guests with motor disabilities
– Adapted bathrooms with: support grab bars, raised seat, lowered sink, walk-in shower with chair, emergency pull-cord
– Accessible elevator and barrier-free routes
– Reserved parking and accessible drop-off area
villamarsili.net
Valdarno</h4]
RELAIS CAMPIGLIONI
Via Caposelvi 93 – Montevarchi (AR)
– 4 stars
– Accessible rooms with bathrooms suitable for guests with motor disabilities and walk-in shower
– Accessible common areas and elevator to floors
campiglioni.it
HOTEL MICHELANGELO
Via Poggilupi 580/A – Terranuova Bracciolini (AR)
– 4-star hotel
– Rooms accessible to guests with motor disabilities
– Internal elevator and reserved parking
hotelmichelangelovaldarno.com
Casentino
BIO AGRITURISMO LUCATELLO
Località Lucatello – Pratovecchio Stia (AR)
– Rooms accessible to guests with motor disabilities
– Level indoor/outdoor areas
agriturismolucatello.it
Valtiberina
AGRITURISMO IL SASSO
Località Il Sasso – Anghiari (AR)
– Ground-floor accessible rooms with adapted bathroom and direct access from the garden
– Level common areas and step-free routes
agriturismoilsasso.it
PODERE VIOLINO / Country Hotel
Via del Tevere 1550 – Gricignano, Sansepolcro (AR)
– Accessible rooms with adapted bathroom
– Step-free routes
– Restaurant and common areas usable independently
podereviolino.it
