Visitors aged between 18 and 25 years, with a valid identity document which must be shown at the entrance:
• European Community citizens.
• Swiss, Norway, Iceland, Liechtenstein citizens.
• Non-EU citizens with a valid residence permit in an EU country.
• Children under 18 years old of any nationality, showing passport or id card. Children younger than 12 must be accompanied by adults;
• Student groups from Italian state and non-state schools and from other European Union member states, accompanied by their teachers, can make reservations, within the maximum number of school groups guaranteed per day (daily quota), as set by the Director of each Institute. Reservations for European Union schools are free of charge and compulsory and must be made only by filling out the [form here]. They will be answered during office hours. Online bookings and tickets purchased at the ticket office will therefore not be accepted.
• Teachers and students of undergraduate, master’s or postgraduate degree courses and PhDs of the following faculties: architecture, conservation of cultural heritage, science of education or literature and philosophy with an archaeological or historical-artistic focus. The same facilities are granted to lecturers and students of equivalent faculties or courses established in European Union countries. Free admission is granted to students by showing their certificate of enrolment for the current academic year, and to lecturers by showing a suitable document.
• Teachers and students enrolled in fine arts academies or equivalent institutions in the European Union, by presenting the certificate of enrolment for the current academic year.
Italian public and officially recognized private school teachers with a fixed-term or open-ended contract who show the form issued by MIUR in which it must be stated that it is valid for the current school year.
• Italian journalists in good standing with the payment of their membership fees for the current year, by presenting the appropriate document.
• Tour guides licensed to practice their profession in an EU country are entitled to free booking regardless of whether they accompany a client or come to a museum for study or holiday purposes. In the latter two cases, only guides licensed for Arezzo and its province are also entitled to free booking: the others pay booking fees.
• EU tourist interpreters, when their services are needed alongside the guide (upon showing a valid licence issued by the competent authority)
• Italian Ministry of Culture personnel on duty;
• Members of the International Council of Museums (ICOM);
• In case of studies and research authorized by an Italian or international university, academy, school, research institute, or cultural organization, or by the Italian Ministry of Cultural Heritage and Activities, or for other justifiable reasons, the requesting parties may be granted free admission authorized by the Directors of the Institutions, which is valid only for specified periods of time.
For groups coordinated and assisted by an authorized tour guide, a request can be made by filling out the [form here].
– Please keep in mind that filling out the form is not a mere information request, but if there is availability on one of the three dates given as options of the visit, the reservation will automatically be confirmed. You will receive a response within 48 hours, from monday to friday.
– No same-day bookings are accepted.
Ticket Payment will be made:
1) for reservations made filling out the form payment must be done by bank transfer (bank transfer details will be sent by email after filling out the form).
2) for ONLINE booking by credit card. Visa, V Pay, Mastercard are accepted.
Tour operators / companies and other commercial legal entities
For the above parties who need to purchase stocks of tickets exceeding 50 units, please send a purchase proposal filling out the [form here]. There will be no discounts on stock or multiple ticket purchases.